I'd love to work with you! Here's how I can help.  

Coaching calls​

This is the most common way I work with clients. These are generally a good fit for teams who want personalized, expert advice on a community project.  Book a single session to ask questions one-on-one or a coaching arc to dig deeper. In our calls, I'll work with you on high-level elements of your strategy—things like: 

  • Ensuring your business and community goals are aligned; measuring the success and outcomes of your community

  • Your testing, communication, and launch strategy for a new or migrating community

  • Taking a best-practices-driven approach to growing and engaging your community  

I love working with founders and teams launching communities for the first time, or folks who have just hired or are almost ready to hire their first CM and need expert advice. Ready to chat? Fill in the interest form bellow to get started. 

Ongoing projects

I work on a very limited number of more ongoing, in-depth project with done-for-you deliverables.

If your team is looking to launch a new community, or you have an existing community that needs a strategic upgrade, I may be able to work with you to research, strategize, and launch your project.


Please note I do not provide ongoing community moderation services or technical implementation.

To start discussing a more in-depth project, please fill in the form below. 



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From those who have worked with me: 


"I reached out to Noele because I'd been reading her blog, and her writing transformed my thoughts about community management. We Zoomed early in the morning for her, since I'm based in a different time zone, and she offered me tips and strategies as well as questions to consider while I was building. Since talking to her, I've given a presentation to my entire company to create a community-based strategy. Noele's help was invaluable to me, and I return to her writing often. We need more people like this who are willing to mentor first-time community managers like myself—it was a lovely experience." 

"Noele is extremely professional, and has immense experience in community building. She does not speak abstractly (like many people in this industry), but rather communicates her ideas and advice in the most efficient, practical, and professional manner I have ever seen. She breaks down complex ideas and processes into actionable, logical, and clear actions that can be directly applied and utilized." 

"Noele is a true thought leader when it comes to community building! Her advice has been invaluable to me as I developed a community engagement strategy for a new women's network. Her suggestions to increase participations in discussions has really improved engagement and satisfaction with our network. Having Noele as a thought partner while I planned and executed the networks first virtual event gave me the confidence I needed to make the event a success!" 


- Zoe Patterson,

Community Manager @ Teacherly

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- Ezra Rabin,

Founder @

Tour & Activity Owners

-Jennifer Dyck-Sprout, Advisor @ Level 

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