I'd love to work with you! Here's how I can help.
This is the most common way I work with clients. These are generally a good fit for teams who want personalized, expert advice on a community project. Book a single session to ask questions one-on-one or session package to dig deeper (most folks trying to launch a new community book about 6 sessions). In our calls, I'll work with you to answer the most important questions about your community strategy—things like:
Are my business and community goals are aligned? How will I measure the success of my community?
What platform will I use to launch my community? If I'm migrating a community, what do I have to think about?
How do I engage and grow my community in a way that's meaningful for my business?
I love working with founders and teams launching communities for the first time, or folks who have just hired or are almost ready to hire their first CM and need expert advice. Ready to chat? Fill in the interest form bellow to get started.
I work on a very limited number of more ongoing, in-depth project with done-for-you deliverables.
If your team is looking to launch a new community, or you have an existing community that needs a strategic upgrade, I may be able to work with you to research, strategize, and launch your project.
Please note I do not do stuff like ongoing community moderation or technical implementation, sorry about that! My most common deliverable for a project like this is a custom community strategy playbook for your project (sometimes with launch assets and program plans).
To start discussing a more in-depth project, please fill in the form below.
From those who have worked with me:
"Working with Noele has been a huge privilege and highlight in my career. She has amazing community insights and holds a supportive, safe and inspiring space to work, strategize and learn. I love that she often checked-in with me on what we wanted to focus on, allowing us to co-design together and pivot the process, sometimes organically and other times, when priorities would shift across the business, as they often can. Her approach to work is thoughtful, considered and actionable, with plenty of helpful resources and recommendations to guide you on the journey. She really helped me to explore, synthesize and launch a community strategy that was authentic, impactful and aligned to business goals - and also connected me with other community builders in her network to help me continue learning. It was a wonderful experience and I’m very grateful for the opportunity to have worked with such a lovely human and talented thought leader in this exciting and important (yet, often underserved) area of community practice."
"Noele is extremely professional, and has immense experience in community building. She does not speak abstractly (like many people in this industry), but rather communicates her ideas and advice in the most efficient, practical, and professional manner I have ever seen. She breaks down complex ideas and processes into actionable, logical, and clear actions that can be directly applied and utilized."
"Noele is a true thought leader when it comes to community building! Her advice has been invaluable to me as I developed a community engagement strategy for a new women's network. Her suggestions to increase participations in discussions has really improved engagement and satisfaction with our network. Having Noele as a thought partner while I planned and executed the networks first virtual event gave me the confidence I needed to make the event a success!"
"I reached out to Noele because I'd been reading her blog, and her writing transformed my thoughts about community management. We Zoomed early in the morning for her, since I'm based in a different time zone, and she offered me tips and strategies as well as questions to consider while I was building. Since talking to her, I've given a presentation to my entire company to create a community-based strategy. Noele's help was invaluable to me, and I return to her writing often. We need more people like this who are willing to mentor first-time community managers like myself—it was a lovely experience."
- Zoe Patterson,
Community Manager @ Teacherly
- Ezra Rabin,
Tour & Activity Owners
-Jennifer Dyck-Sprout, Advisor @ Level
- Sarah Arrowsmith,
Global Community Lead @ Linktree